Zaneeza Jewellery Shipping Policy

Thank you for shopping with Zaneeza Jewellery!
We are committed to delivering your favourite modern jewellery pieces quickly, safely and reliably anywhere in Pakistan.

🕒 Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive an order confirmation email immediately after placing your order.

🚚 Shipping Time (Pakistan-Wide)

  • Estimated delivery time is 3–5 business days for most cities.

  • Deliveries to smaller towns or remote locations may take slightly longer, depending on courier coverage.

  • We work hard to ensure every order reaches you on time and in perfect condition.

💸 Shipping Charges

  • Free Shipping on all orders above Rs. 3,499/-.

  • A standard shipping fee applies to orders below the free shipping limit.

  • All parcels are shipped via registered, trusted courier partners in Pakistan.

📦 Order Tracking

Once your order is shipped:

  • You will receive a shipping confirmation message or email.

  • Your tracking number will be provided.

  • You can monitor your parcel in real-time until it arrives at your doorstep.

  • If you have any trouble tracking your order, our support team is here to help.

🏡 Shipping Address Guidelines

To avoid delays, please ensure your shipping address is:

  • Complete & Accurate

  • Includes house number, street, area, and city

  • If you need to update your address, contact us before your order is shipped.

📞 Need Help?

For any questions about shipping, delivery times, or tracking:
📧 support@zaneezajewellery.com

We’re here to ensure your shopping experience is smooth and joyful.

❓ Shipping FAQs

1. How long does delivery take?
Delivery usually takes 3–5 business days across Pakistan, depending on your city and courier availability.

2. Do you offer free shipping?
Yes! We offer Free Shipping on all orders above Rs. 3,499/-.

3. Which courier companies do you use?
We partner with registered and trusted courier services in Pakistan to ensure safe and reliable delivery.

4. How do I track my order?
Once your parcel is shipped, you will receive a tracking number via WhatsApp, SMS, or email. Use it to track your package anytime.

5. Can I change my address after placing an order?
You may request an address change only before the order is shipped. After dispatch, changes may not be possible.

6. Do you ship outside Pakistan?
Currently, Zaneeza Jewellery ships only within Pakistan.

7. What happens if my parcel is delayed?
Delays can occur due to weather, courier delays, or holidays. If your parcel is late, contact us and we’ll coordinate with the courier on your behalf.