🔐 Privacy Policy – Zaneeza Jewellery (Pakistan)

Effective Date: 2026
Applicable Across Pakistan

At Zaneeza Jewellery, we are committed to protecting your personal data, privacy, and online security. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.


📌 Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping & billing address

  • Order details & purchase history

  • Payment method information (securely processed via third-party gateways)

  • IP address, browser type, device data

📌 We do NOT store credit/debit card details.


🔍 How We Use Your Information

Your information is used to:

  • Process and deliver orders across Pakistan

  • Communicate order updates & support responses

  • Handle refunds & exchanges (with verification)

  • Improve website performance & user experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements


🔐 Data Protection & Security

We implement industry-standard security measures to protect your data, including:

  • Secure servers & encryption

  • Restricted internal access

  • Verified payment gateways

  • Regular system monitoring

Your data is protected against unauthorized access, misuse, or disclosure.


🤝 Sharing of Information

We do not sell, rent, or trade your personal data.

Your information may only be shared with:

  • Courier & logistics partners (for delivery)

  • Payment processors (secure transactions)

  • Legal authorities (if required by law)

All partners comply with strict confidentiality standards.


🍪 Cookies & Tracking Technologies

Zaneeza Jewellery uses cookies to:

  • Enhance site performance

  • Remember user preferences

  • Analyze traffic & usage trends

You may disable cookies in your browser settings, but some features may not function properly.


📹 Video Verification Clause

For refunds or exchanges, customers must provide a mandatory unboxing video.
This video is used only for verification purposes and is never shared publicly.


👤 Your Rights (Pakistan Users)

You have the right to:

  • Access your personal data

  • Request correction of incorrect information

  • Request deletion of your data (where legally permitted)

  • Withdraw consent for marketing communications

📧 Requests can be sent to: support@zaneeza.com


🔄 Policy Updates

Zaneeza Jewellery reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.


📞 Contact Us – Privacy Concerns

If you have questions regarding this Privacy Policy or your data, contact:

📧 support@zaneeza.com