Zaneeza Jewellery – Terms & Conditions
Welcome to Zaneeza Jewellery, Pakistan’s premium online jewellery store offering elegant, handcrafted and contemporary jewellery designs.
By accessing, browsing, or purchasing from www.zaneeza.com, you agree to comply with and be legally bound by the following Terms & Conditions. These terms govern your use of our website, products, services, and digital platforms within Pakistan.
🔒 Privacy & Data Protection
At Zaneeza Jewellery, we prioritize your privacy and data security. Any personal information you share with us is collected, stored, and processed responsibly in accordance with applicable data protection laws in Pakistan.
By using our website, you consent to our data practices, including:
- Secure handling of customer information
- Use of data for order processing, customer support, and marketing communication
- Protection against unauthorized access or misuse
For full details, please review our Privacy Policy.
🛍️ Website Use & Intellectual Property Rights
All content available on this website—including but not limited to product images, jewellery designs, descriptions, logos, branding elements, graphics, videos, and written content—is the exclusive intellectual property of Zaneeza Jewellery.
This content is protected under copyright, trademark, and intellectual property laws.
You may NOT:
- Copy or reproduce content
- Republish or redistribute material
- Sell or commercially exploit website assets
- Modify or reuse jewellery images or descriptions
- Use content for advertising, social media, or resale purposes
without prior written permission from Zaneeza Jewellery.
Unauthorized use may result in legal action.
💬 Customer Reviews, Comments & Feedback
We value authentic customer feedback and encourage reviews to enhance transparency and trust.
However, Zaneeza Jewellery reserves the right to moderate or remove any content that:
- Is offensive, abusive, or defamatory
- Contains false, misleading, or promotional information
- Violates ethical, legal, or community standards
By submitting reviews or feedback, you grant Zaneeza Jewellery a royalty-free right to use this content for:
- Marketing and promotional purposes
- Website optimization
- Customer experience improvement
🔗 Third-Party Links & External Websites
Our website may contain links to third-party platforms such as:
- Payment gateways
- Courier tracking services
- Social media platforms
- Partner websites or blogs
Please note:
- Zaneeza Jewellery does not control third-party websites
- We are not responsible for their content, privacy policies, or security practices
- Accessing external links is entirely at your own risk
We strongly recommend reviewing the policies of any third-party website before engagement.
📦 Orders, Pricing & Product Availability
- All prices are listed in Pakistani Rupees (PKR)
- Prices and product availability may change without prior notice
- We reserve the right to modify pricing, discontinue items, or limit order quantities
- Order confirmation does not guarantee availability until the product is packed and dispatched
While we strive for accuracy, occasional errors in pricing, descriptions, or stock status may occur. Zaneeza Jewellery reserves the right to correct such errors and take appropriate action.
❌ Limitation of Liability
Zaneeza Jewellery makes every effort to ensure accurate information and a smooth online shopping experience. However, we do not guarantee:
- Error-free website operation
- Complete accuracy of product descriptions
- Continuous availability of all products
By using our website, you agree that Zaneeza Jewellery shall not be liable for:
- Courier or delivery delays
- Losses due to incorrect or outdated information
- Website downtime, technical glitches, or cyber incidents
- Improper use or handling of jewellery products
All purchases and website use are at the customer’s own risk.
✏️ Updates & Modifications to Terms
Zaneeza Jewellery reserves the right to update, revise, or replace these Terms & Conditions at any time without prior notice.
Continued use of the website after updates indicates your acceptance of the revised terms. We encourage customers to review this page regularly.
📩 Contact Information
For any questions regarding these Terms & Conditions, orders, or policies, please contact us:
📧 Email: support@zaneeza.com
❓ Terms & Conditions – FAQs (Pakistan)
Q1: What if the price changes after placing my order?
Your order will be processed at the price confirmed during checkout.
Q2: Can I use Zaneeza Jewellery images for social media or resale?
No. All website content is protected and cannot be used without written permission.
Q3: What if incorrect information appears on the website?
Zaneeza Jewellery reserves the right to correct errors and modify or cancel affected orders.
Q4: Are third-party links secure?
We partner with trusted platforms; however, we cannot guarantee their security or privacy practices.
Q5: Can Zaneeza Jewellery update these Terms & Conditions?
Yes. Terms may be updated at any time. Continued use means acceptance.
Q6: Is Zaneeza Jewellery responsible for courier delays?
No. Courier services manage delivery timelines, but we assist customers with tracking and support.
Q7: How can I contact customer support?
Email us at support@zaneeza.com for assistance.
Thank you for choosing Zaneeza Jewellery — your trusted destination for luxury jewellery online in Pakistan, where elegance, authenticity, and customer satisfaction come first.